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Success Story for Privacy Compliance and Data Protection for Global E-commerce Customer

Compliance and Data Protection for Global E-commerce Customer

Anchanto

Singapore, doing business across APAC and expanding globally.

Anchanto’s SaaS platform enables businesses to manage their ‘end-to-end’ eCommerce operations across multiple channels, helping them bypass complexities & fragmentation, and achieve desired success.

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Key obligations in brief

Data Breach Notification

If the businesses suffer data breach, businesses ought to evaluate data inventory on impacted systems to know which customers are impacted and have legal obligation to notify.

Compliance With Privacy Laws

Singapore where it is headquartered, it has data protection regulation and Anchanto needs to assess obligation towards privacy compliance and implement tools and technologies to implement requirements. Anchanto is operational in various other countries such as Malaysia, Indonesia and entering the European market where stricter privacy regulations are in place.

Data Transfers

Transfer personal data to another country only according to the requirements prescribed under the regulations, to ensure that the standard of protection is comparable to the protection under the PDPA, unless exempted by the PDPC.

Data Retention

With many customers data retention guidelines are clearly defined in contracts and Anchanto needs to comply with customer data, third party data requirements to take actions like deletion, anonymization. In considering whether an organization has ceased to retain personal data the PDPC will consider the following factors in relation to the personal data.

Whether the organization has any intention to use or access the personal data.
How much effort and resources the organization would need to expend in order to use or access the personal data again.
Whether any third parties have been given access to that personal data.
Whether the organization has made a reasonable attempt to destroy, dispose of, or delete the personal data in a permanent and complete manner (Assured Deletion).

Business problem

With a growing customer base, Anchanto products store personal and supply chain data of customers. In fact, being a B2B business where they do not collect personal data of consumers directly , customer’s customer data (B2B2C) like names, addresses and other personal data fields are stored. Their customers which are businesses often need assurance for security of their data on the platform and also privacy obligations for the same.

Data Retention / Data Deletion

Business should retain the personal data for only as long as is necessary for business or legal purposes.
Third Party Data Sharing

Understand data flows across applications and external systems.

Data Discovery

Know all customer data they manage on the platform (data inventory) to enable them to protect it.
Data Protection Impact Assessment

Perform detailed data assessment and create usable data inventory & assess impact of regulatory requirements.

Solutions

Ardent Privacy’s patented technology “TurtleShield” is an ML and AI-powered enterprise software platform, that helps businesses discover, identify, inventory, map, minimize, and securely delete personal data.

Know Your Data

This is achieved by a nimble and oil drilling-like approach to discovery.
Keep Track of Data Localization

We can create a global data inventory, to facilitate a single pane of glass of personal or sensitive data based on.
Right to Be Forgotten or Assured Deletion

Give organizations the ability to comply with obligatory erasure of personal data by allowing them to erase the data on request and validate the deletion.

Third Party Sharing

We can create a data map, based on the data sharing, to facilitate you to take remedial actions, on the same.
Minimize Data, Reduce Business Risk & Legal Risk

We scan large data sets for excess data, using Machine Learning and find out excess data including personal data.
Enable and Automate Data Subject Rights:

Search capability in large datasets to fulfill data subject requests and enable it efficiently.

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Success Story for Privacy Compliance and Data Protection for Global E-commerce Customer

Anchanto