Privacy Notice

Last updated: February 14, 2025

At Ardent Security LLC., we’re committed to offering tailored services in Data Protection and Regulatory Compliance. We cater to all kinds of organizations to help them navigate the complexities of Data Privacy through our TurtleShield Suite.

To provide You with the best possible service, we collect and process personal data. This Privacy Notice is to explain how we handle your personal data when You interact with our website.

We want You to feel confident in how we protect your privacy and empower You with the knowledge of your rights related to your personal data. Hence, we request You to go through this Privacy Notice entirely.

Definitions

For the purposes of this Privacy Notice:

• Company We want You to feel confident in how we protect your privacy and empower You with the knowledge of your rights related to your personal data. Hence, we request You to go through this Privacy Notice entirely.
• Cookies mean small files that are placed on your computer, mobile device or any other device by a website, containing the details of your browsing history on that website among its many uses.
• Device means any device that can access the Service such as a computer, a mobile device or a digital tablet.
• Events means in-person events, webinars, podcasts, LinkedIn live or quizzes we organize.
• Personal Data is information that relates to an identified or identifiable individual.
• Services refers to the Ardent’s Website.
• Website refers to Ardent, accessible from Ardentprivacy.ai.
• You means the individual (which may also be referred to as either “individuals” “person”, “people” “data subject” or “other legal entity on behalf of such individual”) accessing or using the Service or visiting our website.

TYPES OF DATA COLLECTED BY ARDENT

PERSONAL DATA

Ardent collects the following Personal Data:

Email Addresses: We gather email addresses from individuals who correspond with us by e-mail or provide information by completing forms, downloading brochures, sending us email or with the chat with us feature.

Mobile Numbers: Those who submit their mobile numbers by filling the forms on our website or downloading our brochures, may be called by us about new products, services, or events that are coming.

Company Name: We collect any company name that a customer uses to contact us through email or otherwise give us information. This allows us to understand our clients better.

Country: Ardent collects the country of your business when You contact us through the “Join Our Partner Program.” We use this information to assess our requirements for partnerships in that region.

If You don’t want to receive such emails or calls, please advise us by emailing us or by calling at the details given below in the contact us section.

We collect only the minimum necessary data required to fulfill the purposes mentioned in this privacy policy, ensuring that we respect the privacy of individuals while meeting our operational needs. We do not collect any sensitive personal data from You when You interact with our website.

SOURCES OF PERSONAL DATA COLLECTION

• Directly from You  Forms, downloading brochures and chat with us feature on our website.
• Automatically When You Take Certain Actions: We do not collect your data through cookies, server logs, or web beacons when You access our websites. For certain functions, we use third-party services such as HubSpot and Seers. However, we do not collect or receive any personal information from these services. For information about their privacy practices, kindly visit: Hubspot and Seers.

PURPOSE FOR WHICH WE USE YOUR PERSONAL DATA

1. To provide and maintain our Service
    We collect and process our personal data to provide and maintain the services You request from us. We strive to deliver seamless, secure, and effective solutions, and your data plays a part in that.
2. To contact You
   We will contact You with the contact details You provided us.These contacts are for customer support or service-related updates (with your consent). We want to let You know what is happening regarding the services that You use.
3. To provide You with news
   With your consent, we may send You communications relating to news, special offers, and general information about other goods, services, or events that we offer, which are similar to what You have shown interest in. If You do not want such information to be sent, You can opt out at any time, and we will respect your preferences.
4. To manage your requests
   We use your information to address and take care of any request or inquiries You present before Us. Whether it is for assistance, additional information, or a tailored approach.
   Your Personal Data will be processed based on your consent, when required under the law.
   If You fill a form on Our website or click “I accept,” “I agree,” or similar buttons, it means you’re giving us your consent to process your personal information.
   We won’t use your personal information for purposes other than what we’ve told You, unless the law allows it.

Your Personal Data will be processed based on your consent, when required under the law.

If You fill a form on Our website or click “I accept,” “I agree,” or similar buttons, it means you’re giving us your consent to process your personal information.

We won’t use your personal information for purposes other than what we’ve told You, unless the law allows it.

RETENTION OF YOUR PERSONAL DATA

Ardent will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Notice. We will retain and use your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

TRANSFER OF YOUR PERSONAL DATA

Your information, including Personal Data, is processed only at Ardent’s operating offices (Maryland, Pune, Nashik and Noida). It means that this information may be transferred to and maintained on computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction. Your consent to this Privacy Notice followed by your submission of such information represents your agreement to that transfer. Ardent will take all reasonably necessary steps to ensure that your data is treated securely and in accordance with this Privacy Notice.

DISCLOSURE OF YOUR PERSONAL DATA

• Disclosures for National Security and Law Enforcement  We may disclose your information in response to valid requests by public authorities, including national security or law enforcement requirements.
• With Your Consent We will share your information with your consent or as permitted by law..

PERSONAL DATA BREACH

Ardent practices due diligence while collecting and processing your personal information. We will promptly notify You if your personal data is compromised in the event of a data breach or harm.

CHILDREN’S PRIVACY AND PARENTAL CONSENT

• Our service does not address anyone under the age of 18 (eighteen) years, and we do not knowingly collect personally identifiable information from anyone under the age of 18 (eighteen) years.
• If You are a child below the age of 13 (thirteen) years, we request You to kindly refrain from filling any form, registering for any service or sending us any personal data.
• If You are a parent or a guardian and You believe that your child has provided us with any personal data, kindly contact us immediately on the contact details given below in the contact us section. We will take prompt actions to remove any such information from our servers as well as from the servers of entities with whom we would have shared such information (please refer to the section titled “Third party sharing” to know more).
• In the event that we unintentionally collect personal data from anyone below the age of 18 (eighteen) years , we will take all the necessary steps to verify parental consent before processing any personal information and will delete the data if consent cannot be verified.

LINKS TO THIRD-PARTY WEBSITES

Our service may contain links to third-party websites that are not operated by us. If You click on a third-party link, You will be directed to that third party’s site. We strongly advise You to review the Privacy Notice of every site You visit. Please note that we do not have control over, and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

YOUR RIGHTS

Upon request we provide site visitors with the Rights in accordance with their jurisdictions. A few of them have been mentioned below for your reference:

CCPA (US)

• Right to know what personal information we collect, use, disclose and sell.
• Right to request the deletion of your personal information.
• Right to opt-out of the sale of your personal information.
• Right to request the correction of inaccurate personal information.
• Right to non-discrimination for exercising your rights under the CCPA.

GDPR (EU)

• Right of Access by Data Subject.
• Right to Rectification.
• Right to Erasure (Right to be Forgotten).
• Right to Restriction of Processing.
• Right to Data Portability.
• Right to Object.
• Right Against Automated-Decision Making.

DPDP (India)

• Right to Access Information about personal data.
• Right to Correction and Erasure of personal data.
• Right of Grievance Redressal.
• Right to Nominate.

PDPL (KSA)

• Right to be Informed.
• Right to Access.
• Right to Obtain Personal Data.
• Right to Correct or Update.
• Right to Destruction.

PDPPL (QATAR)

• Right to Protection of Personal Data.
• Right to Consent.
• Right to Withdraw Consent.
• Right to Object.
• Right to Omission or Erasure.
• Right to Request Correction.
• Right to Access and Review.
• Right to Notification of Processing.
• Right to be notified of any disclosure of inaccurate Personal Data.
• Right to Obtain a copy.

To exercise these rights, You can access this information by reaching out to us at the contact details given below in the contact us section. The extent to which your personal data processing is based on your consent, You have the right to withdraw that consent at any time. Please note, however, that this will not affect our right to process any personal data collected before your consent was withdrawn nor affect our ability to continue processing your data based on other legal grounds.

Though we do our best to respect your privacy and protect your personal data, if You feel your data privacy rights have been infringed, please contact us directly first so we can resolve your concerns. You also have the right to lodge a complaint with the competent supervisory authority or bring legal action against us in the competent court of your choice—be it the country where You reside, work, or where You believe the infringement of your data privacy rights has occurred.

COOKIES

Please refer to our cookie policy for more details.

CHANGES TO THIS PRIVACY NOTICE

We may update our Privacy Notice from time to time. We will notify You of any changes by posting the new Privacy Notice on this page.

We will let You know via email and/or a prominent notice on our service, prior to the change becoming effective and update the “Last updated” date at the top of this Privacy Notice.

You are advised to review this Privacy Notice periodically for any changes. Changes to this Privacy Notice are effective when they are posted on this page.

DATA SECURITY AND YOUR RIGHTS

We are dedicated to ensuring the security of your personal data and have implemented strict technical and organizational measures to protect it from unauthorized access, disclosure, alteration, or destruction. Additionally, You have rights regarding your personal data, including the right to access, correct, or delete your data, as well as the right to object to certain uses of your data.

If You have any questions or concerns about how your personal data is handled, or if You would like to exercise any of your rights, please don’t hesitate to contact us. We are here to support You in maintaining your privacy while enjoying the benefits of our services.

CONTACT US

If You have any questions about this Privacy Notice, You can contact us:

• By email: advisor (at) ardentsec.com
• By phone:
  

  (a) 833.888.7853 (USA)

  (b) 833.888.7853 (USA)

• By post
  

  (a) Ardent Security LLC., 5520, Suite 100 Research Park Drive Catonsville, MD 21228 5520, Suite 100 Research Park Drive Catonsville, MD 21228

  
  

  (b) Ardent Privacy Pvt. Ltd., Govind Nagar, Nashik, Maharashtra, 422009